Updated at 2024-03-18
If you are not happy with your purchase, we will accept a return of an unused product within 1 days from the date of delivery of the products.
Once we receive the returned item Mobile & Electronics will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order) post verification of the product at our warehouse. Refund shall be processed as per the applicable guidelines / notification / law passed by RBI from time to and it may take 07-14 days additional business days to reflect the same in your account.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Note : If a customer has placed an order for any item and he receives the order, but the video is not made at the time of receipt, then no claim will be provided to him by us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@electronicsdukaan.com and send your ite